Shipping Policy
Effective Date: 01/09/2024
At ShuddhiAyurveda.in, we are committed to providing you with efficient and reliable shipping services for all your Ayurvedic needs. We strive to ensure that your orders reach you promptly and in excellent condition.
Delivery Information
Delivery Timeframe
We offer shipping services across India. Once your order is placed, it typically takes 5-7 business days for delivery. Please note that delivery times may vary depending on your location and any specific requirements associated with your order.
Processing Time
Orders are processed within 1-2 business days after confirmation. During peak seasons or promotional periods, processing times may be slightly longer, but we will notify you if there are any significant delays.
Possible Delays
While we make every effort to ensure timely delivery, there are factors that may cause delays which are beyond our control. These factors include but are not limited to:
- Weather Conditions: Severe weather or natural disasters.
- Logistics Issues: Delays from shipping carriers or disruptions in logistics.
- High Demand: Increased order volume during sales or special promotions.
- Customs and Regulations: Delays in customs clearance or regulatory inspections.
We appreciate your patience and understanding in such situations. If there are any significant delays, we will inform you as soon as possible and work to resolve the issue promptly.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery location. You will be able to view the shipping cost during checkout before finalizing your purchase.
Tracking Your Order
Once your order is dispatched, we will provide you with a tracking number via email. You can use this number to monitor the status of your delivery through our courier's tracking system.
Delivery Issues
If you encounter any issues with your delivery, such as receiving the wrong item, damaged products, or missing items, please contact us immediately at hello@shuddhiayurveda.in. We will work quickly to address and resolve any issues.
Contact Us
For any questions, concerns, or assistance regarding your order or delivery, please reach out to us at hello@shuddhiayurveda.in. Our dedicated customer support team is here to help you with any queries you may have.